Contact Us
Customer Service: CustomerService@OfficialCostumes.com
Returns: Returns@OfficialCostumes.comToll Free 800 Number: 1-877-800-6897
Mailing Address:
OfficialCostumes.com
12001 Riverwood Drive
Burnsville, MN 55337
Hours of Operation:
Monday - Friday 7:00AM - 11:00PM CST
Saturday & Sunday 8:00AM - 8:00PM CST
Size Chart
Please CLICK HERE to view a size chart.
Shipping Information
All orders placed by 1 PM Central Time ship the same business day that the order was placed. Shipping costs vary by product. Please review your shopping cart for actual shipping charges. In order to find out the exact shipping charges add the items you wish to order into your shopping cart and enter your zip code and hit apply. All Special Order items ship within 5-7 business days depending on availability.
International Shipping
OfficialCostumes.com has partnered with a trusted third-party company, iShopUSA to fulfill orders for our international customers. Simply put any items you wish to purchase in your shopping cart and choose the "international checkout" option. The items will automatically be transferred into an iShopUSA cart. You may pay with international credit cards, PayPal and bank wire transfers. iShopUSA will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to iShopUSA Customer Service Department.
Exchange and Refund Policy
Please CLICK HERE to view our exchange and refund policy.
